<template>
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<div class="add-eval">
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<div class="title">
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<card _Title="订单投诉" :_Size="16"></card>
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<p>
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<span class="fontsize_16 global_color">{{ statusLabel[detail.complainStatus] }}</span>
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<span class="color999 ml_20">创建时间：</span><span>{{ detail.createTime }}</span>
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<span class="color999 ml_20">{{ detail.createTime }}</span>
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</p>
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</div>
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<Alert class="l_title" show-icon type="warning">我的申诉信息</Alert>
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<table cellspacing="0" cellpadding='0' border="1">
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<tr>
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<td>投诉商品</td>
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<td class="hover-color" @click="linkTo(`/goodsDetail?goodsId=${detail.goodsId}&skuId=${detail.skuId}`)"><img :src="detail.goodsImage" width="60" alt=""> {{ detail.goodsName }}</td>
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</tr>
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<tr>
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<td>投诉主题</td>
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<td>{{ detail.complainTopic }}</td>
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</tr>
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<tr>
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<td>投诉内容</td>
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<td>{{ detail.content }}</td>
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</tr>
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<tr>
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<td>补充内容</td>
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<td>
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<div style="display:flex;align-items:center;">
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<template v-if="detail.images">
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<div class="demo-upload-list" v-for="(img, index) in detail.images.split(',')" :key="index">
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<img :src="img">
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<div class="demo-upload-list-cover">
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<Icon type="ios-eye-outline" @click.native="handleView(img)"></Icon>
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</div>
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</div>
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</template>
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<div v-else>暂无</div>
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</div>
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</td>
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</tr>
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</table>
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<Alert class="l_title" show-icon type="warning">商家申诉信息</Alert>
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<table cellspacing="0" cellpadding='0' border="1">
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<tr>
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<td>申诉时间</td>
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<td>{{ detail.appealTime || '暂无' }}</td>
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</tr>
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<tr>
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<td>申诉内容</td>
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<td>{{ detail.appealContent || '暂无' }}</td>
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</tr>
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<tr>
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<td>申诉凭证</td>
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<td>
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<div style="display:flex;align-items:center;">
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<template v-if="detail.appealImages">
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<div class="demo-upload-list" v-for="(img, index) in detail.appealImages.split(',')" :key="index">
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<img :src="img">
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<div class="demo-upload-list-cover">
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<Icon type="ios-eye-outline" @click.native="handleView(img)"></Icon>
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</div>
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</div>
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</template>
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<div v-else>暂无</div>
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</div>
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</td>
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</tr>
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</table>
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<Alert class="l_title" show-icon type="warning">平台仲裁</Alert>
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<table cellspacing="0" cellpadding='0' border="1">
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<tr>
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<td>仲裁意见</td>
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<td>{{ detail.arbitrationResult || '暂无' }}</td>
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</tr>
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</table>
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<Alert class="l_title" show-icon type="warning">对话详情</Alert>
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<div class="speak-way" v-if="detail.orderComplaintCommunications && detail.orderComplaintCommunications.length">
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<div
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class="speak-msg seller"
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:class="{'speak-buyer': item.owner == 'BUYER', 'speak-platform': item.owner == 'PLATFORM', 'speak-seller': item.owner == 'STORE',}"
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:key="i"
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v-for="(item, i) in detail.orderComplaintCommunications"
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>
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{{
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item.owner == "PLATFORM"
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? "平台"
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: item.owner == "BUYER"
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? "买家"
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: "卖家"
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}}[{{ item.createTime }}]：
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<span>{{ item.content }}</span>
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</div>
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</div>
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<div v-else>暂无对话</div>
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<table cellspacing="0" cellpadding='0' border="1" v-if="detail.complainStatus!='COMPLETE'">
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<tr>
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<td>回复：</td>
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<td><label>
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<input type="textarea" maxlength="200" :rows="4" clearable
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style="width:260px" v-model="params.content" />
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</label></td>
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</tr>
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<tr>
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<td></td>
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<td>
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<Button type="primary" :loading="submitLoading" @click="handleSubmit" style="margin-left: 5px">
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回复
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</Button>
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</td>
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</tr>
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</table>
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<Modal title="View Image" v-model="visible">
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<img :src="previewImage" v-if="visible" style="width: 100%">
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</Modal>
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</div>
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</template>
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<script>
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import {getComplainDetail} from '@/api/member.js';
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import {communication} from '@/api/order';
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export default {
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data () {
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return {
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detail: {}, // 评价详情
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visible: false, // 图片预览
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previewImage: '', // 预览图片地址
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loading: false, // 加载状态
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submitLoading: false, // 回复消息loading
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// 状态
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statusLabel: {
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NO_APPLY: '未申请',
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APPLYING: '申请中',
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COMPLETE: '已完成',
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EXPIRED: '已失效',
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CANCEL: '已取消',
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NEW: '待审核'
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},
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// 商家回复内容
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params: {
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content: '',
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complainId: ''
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}
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}
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},
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methods: {
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getDetail () { // 获取投诉详情
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getComplainDetail(this.$route.query.id).then(res => {
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if (res.success) this.detail = res.result
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})
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},
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goGoodsDetail (skuId, goodsId) { // 跳转商品详情
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let routerUrl = this.$router.resolve({
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path: '/goodsDetail',
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query: {skuId, goodsId}
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})
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window.open(routerUrl.href, '_blank')
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},
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handleView (name) { // 预览图片
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this.previewImage = name;
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this.visible = true;
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},
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// 回复消息
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handleSubmit () {
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if (this.params.content === '') {
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this.$Message.error('请填写对话内容');
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return;
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}
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this.submitLoading = true;
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this.params.complainId = this.$route.query.id;
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communication(this.params).then((res) => {
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this.submitLoading = false;
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if (res.success) {
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this.$Message.success('对话成功');
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this.params.content = '';
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this.getDetail();
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}
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});
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}
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},
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mounted () {
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this.getDetail()
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}
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}
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</script>
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<style lang="scss" scoped>
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.speak-way {
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background-color: #fff;
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width: 100%;
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border: 1px solid #999;
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.speak-seller {
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background-color: #fff2c6;
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}
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.speak-platform {
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background-color: #ffe2d1;
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}
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.speak-buyer {
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background-color: #c1d6d5;
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}
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}
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.speak-msg {
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height: 40px;
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line-height: 40px;
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padding: 0 5px;
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border-radius: 5px;
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margin: 5px;
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background-color: #eee;
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}
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.demo-upload-list {
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display: inline-block;
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width: 100px;
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height: 100px;
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text-align: center;
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line-height: 100px;
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border: 1px solid transparent;
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border-radius: 4px;
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overflow: hidden;
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background: #fff;
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position: relative;
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box-shadow: 0 1px 1px rgba(0, 0, 0, .2);
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margin-right: 4px;
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margin-top: 10px;
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}
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.demo-upload-list img {
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width: 100%;
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height: 100%;
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}
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.demo-upload-list-cover {
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display: none;
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position: absolute;
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top: 0;
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bottom: 0;
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left: 0;
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right: 0;
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background: rgba(0, 0, 0, .6);
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}
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.demo-upload-list:hover .demo-upload-list-cover {
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display: block;
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}
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.demo-upload-list-cover i {
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color: #fff;
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font-size: 30px;
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cursor: pointer;
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margin: 0 2px;
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}
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.icon-upload {
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width: 58px;
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height: 58px;
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line-height: 58px;
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text-align: center;
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display: inline-block;
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border: 1px dashed #999;
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border-radius: 4px;
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margin-top: 10px;
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&:hover {
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cursor: pointer;
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border-color: $theme_color;
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}
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}
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.l_title {
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margin: 10px 0;
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}
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table {
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width: 100%;
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border-color: #eee;
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td {
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padding: 10px;
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&:nth-child(1) {
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width: 120px;
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color: #999;
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}
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}
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}
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</style>
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